Hertz Rental Car App Redesign
Hertz Rental Car App Redesign
UI / UX Design
UI / UX Design
Redesign the Hertz Rental Car App to simplify the transaction process, improve the details, and enhance user experience.
Redesign the Hertz Rental Car App to simplify the transaction process, improve the details, and enhance user experience.
Services
UI & UX Design
Visual Design
Role
UIUX Design
Time
2019
About
About
Hertz is an App for rental cars which I want to redesign their User Interface Design. The purpose of the redesign is to simplify the transaction process, improve the details, and enhance user experience.
Hertz is an App for rental cars which I want to redesign their User Interface Design. The purpose of the redesign is to simplify the transaction process, improve the details, and enhance user experience.
General Demographics
General Demographics
From the research, Hertz works better in Android than in ios, but both of the users think it is unintuitive and too simple to use. And some of them prefer to enhance the memory function which will be more helpful to modify their reservations.
From the research, Hertz works better in Android than in ios, but both of the users think it is unintuitive and too simple to use. And some of them prefer to enhance the memory function which will be more helpful to modify their reservations.
Design Goal
Design Goal
Simplify layouts
Simplify layouts
To reorganize the layouts of categories to improve the hierarchy and visual design.
To reorganize the layouts of categories to improve the hierarchy and visual design.
Improve functions
Improve functions
To add more details about the cars and the map of pick up location.
To add more details about the cars and the map of pick up location.
Improve experience
Improve experience
To enhance the interaction between website and mobile device, and to provide the social function to users to share their experience about the rental cars.
To enhance the interaction between website and mobile device, and to provide the social function to users to share their experience about the rental cars.
Persona
Persona
User Story
User Story
Flow 1
Flow 1
Make a reservation for Aug 12, 2018 at 11:00 am, then choose Pay Now and type your information to finish this reservation
Make a reservation for Aug 12, 2018 at 11:00 am, then choose Pay Now and type your information to finish this reservation
Flow 2
Flow 2
Change the Return Location from Hilton Los Angeles to Long Beach
Change the Return Location from Hilton Los Angeles to Long Beach
Flow 3
Flow 3
Contact for customer service with texting to ask the solution of the problem of GPS and skip to give the feedback
Contact for customer service with texting to ask the solution of the problem of GPS and skip to give the feedback
Flows
Flows
Thanks for stopping by :) Feel free to contact me if you are interested in a coffee or boba chat in Los Angeles!
Designed but not coded by Meng Lan
Thanks for stopping by :) Feel free to contact me if you are interested in a coffee or boba chat in Los Angeles!
Designed but not coded by Meng Lan
Thanks for stopping by :) Feel free to contact me if you are interested in a coffee or boba chat in Los Angeles!
Designed but not coded by Meng Lan